Welcome, Lisa

IAA communications officer, Lisa Nelson, standing triumphantly at Everest Base Camp

This month we welcomed Lisa Nelson to the team. Prior to jumping on board as a Communications Officer for IAA, Lisa worked as a freelance writer and journalist for the Kalgoorlie Miner newspaper and other publications within the West Australian Newspapers group. Her experience extends to marketing communications and content creation for businesses and the […]

We have moved offices

The IAA team is growing – along with our network – so we needed more space! This month we relocated our office from 108 St Georges Terrace in the Perth CBD to 28 Ruse Street, Osborne Park. With more space and better access to parking, this is a far more economical office for the team, […]

Want to celebrate? It’s time to RSVP

If you want to join us at one of our fabulous End of Year Member Events, get your RSVP in before the event’s closing date. Complete your registration via the IAA Member Portal. We hope to see you there! 

TIO 2022 Independent Review (disappointing) findings released…

The findings from the Telecommunications Industry Ombudsman (TIO) Independent Review were released earlier this month. After consultation held in May this year, the review looked into the TIO’s compliance with the Australian Government’s benchmarks for industry-based customer dispute resolution.   The TIO has accepted the majority of the 26 recommendations made by the review. However, it […]

ACCC Industry Guidance

The Australian Competition & Consumer Commission has published guidance material regarding the carrier separation rules. The explanatory guide has been prepared following industry consultation – to which IAA responded – and is aimed to assist industry’s understanding of the superfast fixed-line broadband network carrier separation obligations.   Read the guidance material here.  

Route server configuration times reduced considerably

We have completed deployment of our local (non-authoritative) Internet Route Registry (IRR) mirror, which has already yielded some impressive benefits for members.  Route server configuration generation and update times have been cut from approximately 15 minutes to approximately one minute. These times apply to the removal of prefix-set expansion from configuration updates as we currently […]

Power remediation works completed at QV1

We successfully completed power remediation works at QV1 on 18 October, following several power disruptions to the facility in recent months. Over what seemed like a never–ending night we installed a new UPS with better monitoring, a new automatic transfer switch and a new mechanical bypass for the UPS, as well as additional improvements to […]

Speeches, cake cutting and socialising – must be the WA-IX event!

To quote Frankie Valli & The Four Seasons, ‘Oh, what a night’. Thank you to all who came and celebrated an incredible milestone – 25 years! The evening began with the AGM and quickly moved into the more informal, celebratory portion – WA-IX’s 25th birthday celebration. With a great turnout, we enjoyed the opening remarks […]

What happened at the Staff Day?

IAA staff members at a strategy session

Working remotely from home and being spread across 3 states and at times several countries can be a convenient way to work, but it’s always nice to meet the people you chat to on screen. Our team (well, most of us) was lucky enough to enjoy a day together. It started with a very productive […]